May 21, 2025

235 - Do You Empathize With Your Customers Socially, Emotionally, And Behaviorally? (Anna Baskin, Co-Founder & CEO at Hightail)

235 - Do You Empathize With Your Customers Socially, Emotionally, And Behaviorally? (Anna Baskin, Co-Founder & CEO at Hightail)

It was really fun recording this episode with my longtime friend! We go waaaay back. Anna Baskin is Co-Founder and CEO at Hightail. Hightail is a low-dose THC infused beverage for when you want to sip in some fun.


Here’s what we cover:

What you're building;

  • Wow I’m just so proud of you;

  • How’re you growing your customer base;

  • What’s hard right now;

  • How you incorporate customers as part of your growth efforts;

  • Customer research and the insights you're finding;

  • Where are you placing big bets in 2025;

  • Anna asks me her burning questions.


  • Anna on LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠ www.linkedin.com/in/anna-hight-baskin

    Hightail: siphightail.com


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    Music by my talented daughter.


    Anna on LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠ www.linkedin.com/in/annafurmanov⁠⁠⁠⁠ ⁠⁠⁠⁠⁠

    Website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ furmanovmarketing.com