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Episodes

July 11, 2025

244 - BONUS: Focused Growth Clinic For Wordbrew

Hey builders, it's Anna! This BONUS episode is a focused growth clinic for Georgia Austin, Founder & CEO at Wordbrew. Wordbrew makes it simple for teams to create unique content with expert insights. They have 20 paying custo...

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July 9, 2025

243 - Our Best Growth Channel Is Our Customers (Georgia Austin, Found…

Georgia Austin is Founder and CEO at Wordbrew. Wordbrew makes it simple for teams to create unique content with expert insights. Collaborate with experts on the platform (and AI) to create unique content at scale. They have 2...

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July 2, 2025

242 - How Did I Get Here?

It's my birthday week and I'm droppin' an episode where I explore my career, why I went solo, on landing my first client, on noticing the seasons after leaving corporate, solo business ups & downs, adapting to market shifts, ...

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June 27, 2025

241 - BONUS: How To Grow Your Podcast Based On My Experience

Amanda Natividad (VP of Marketing at SparkToro) asked me her burning question in this week's episode and I do my best to answer it. Also check out Jeremy Enns, he's Founder of Podcast Marketing Academy and he knows his podcas...

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June 25, 2025

240 - AI-First Messaging Means Nothing To Your Customers (Amanda Nati…

Amanda Natividad is VP of Marketing at SparkToro. SparkToro is a free-to-try market research & audience intelligence tool. Been a big fan of Amanda and Rand Fishkin (Co-Founder and CEO) for a while. Founders like to hide behi...

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June 18, 2025

239 - Why Everyone's Talking About Customer Led Growth Again (Greg Po…

Greg Portnoy is CEO and Co-Founder at Euler. Euler allows you to manage your partner programs, end to end. Founded in 2023, bootstrapped, 60 customers, they just doubled their business in Q1. They've never done a single outbo...

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June 11, 2025

238 - Your Customers (Not Your Product) Are Your Moat With Emily Kram…

Emily Kramer is creator of the MKT1 Newsletter and new Dear Marketers podcast. I am a huge fan. Emily was on the show before: Ep. 141 “Mistakes To Avoid When Hiring Your First Head of Marketing” is a Top 5 most listened to ep...

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June 4, 2025

237 - From $800K to $10M Without A Growth Hacker (Jennifer Tsay, CEO …

Jennifer reached out to me after listening to me speak on Riverside’s content repurposing panel. Jennifer Tsay is CEO and co-founder at Shoott. Shoott is a marketplace connecting photographers with customers. Founded in 2018,...

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May 28, 2025

236 - Beyond JTBD: Your Customers Are Whole People So Why Isn’t Your …

Hey, it’s Anna, and today I want to talk about something I’ve been quietly refining over the last five years, working with founders and marketing teams. It’s called Whole-Person Customer Research and it’s the foundation for h...

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May 21, 2025

235 - Do You Empathize With Your Customers Socially, Emotionally, And…

It was really fun recording this episode with my longtime friend! We go waaaay back. Anna Baskin is Co-Founder and CEO at Hightail. Hightail is a low-dose THC infused beverage for when you want to sip in some fun. Here’s what...

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May 14, 2025

234 - Listen To Your Top 3% Superconsumers And Find What's Weird (Chr…

Christopher Lochhead is 3X Silicon Valley public company CMO, the father of category design, and makes content for entrepreneurs and marketers with a different mind. I invite Christopher on the show to talk about certain topi...

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May 7, 2025

233 - Building A Brand New Channel For Marketers To Help During Tough…

Always fun when folks refer me to founders building cool products, and that's exactly how I met Melissa. Melissa Rosenthal is Co-Founder at Outlever. Outlever helps companies become the #1 news source in their industry. They'...

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May 2, 2025

232 - BONUS: Setting The Record Straight On Some Important Words (Eri…

Every so often I like to set the record straight on some terms that people like to toss around. Erin Balsa (Founder of Bland To Bold) and I were emailing back and forth about Positioning, Messaging, Category Design, and Strat...

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April 30, 2025

231 - How To Uncover Juicy Customer Insights And Actually Use Them Fo…

Georgiana (Gia) Laudi is co-founder and chief strategist at Forget The Funnel. She's author of the book "Forget The Funnel" that's about Customer-Led Growth and a customer-led approach for driving predictable, recurring reven...

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April 25, 2025

230 - BONUS: What Impact Does AI Have On Customer Research & How To P…

I'm answering Udi Ledergor's questions in this BONUS pod episode: 1. How is AI changing the work that we do on customer research? 2. How should we as consultants and advisors prepare for this change? For more content, subscri...

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April 23, 2025

229 - Why Your Customers Aren't Talking About You (Udi Ledergor, Chie…

Udi Ledergor is Chief Evangelist and former CMO at Gong. You can centralize all your revenue workflows in Gong’s Revenue AI Platform. Gong is a Unicorn (last valuation was $7.25B). Total funding $583M. Also check out Ep. 156 ...

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April 16, 2025

228 - How To Throw A Successful Customer Event (Natalie Marcotullio, …

Natalie Marcotullio is Head of Growth & Product Marketing at Navattic. Navattic makes buying easier with interactive demos. Seed funded. Also check out Ep. 139 (be the company that seems to be everywhere), Ep. 180 (podcast, a...

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April 9, 2025

227 - Navigating Startup Uncertainty With Product and Pricing Researc…

Taylor Jennings is lead UX Researcher at Chili Piper. Chili Piper is your all-in-one Demand Conversion Platform. The only solution that consolidates Chat, Routing, and Scheduling all in one platform. They've raised $54.4M. He...

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April 2, 2025

226 - How A Weekly Surprise & Delight Meeting Increases Customer Refe…

Elaine Zelby is Co-Founder and CRO at Tofu. Tofu puts top-of-funnel on autopilot for B2B marketing teams, so you can ship integrated marketing campaigns 8X faster. Series A funded (recent). Also check out Ep. 96 “First Time F...

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March 26, 2025

225 - AI & Copycats Make Positioning and Messaging The Most Critical …

Megan Bowen is CEO at Refine Labs. Refine Labs is a demand gen agency for growth stage and enterprise B2B SaaS companies. Also check out Ep. 78 "Hire For Customer Success, Not Customer Support." Here’s what we cover: Brand, D...

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March 19, 2025

224 - How To Practice Whole-Person Customer Research (Ivan Barajas Va…

Ivan Barajas Vargas is Co-Founder and CEO at Muuktest, world-class QA 100% done-for-you. Seed funded. Here’s what we cover: What is Service-as-a-Software; How do you incorporate customer research at Muuktest; The Mom Test; Wh...

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March 12, 2025

223 - Customer Research Is Useless Without Action (Emily Steele and M…

Emily Steele is Co-Founder and CEO at Hummingbirds. Mari Tippman is Head of Sales at Hummingbirds. Hummingbirds helps brands drive awareness and sales with hyper-local content creators. The platform connects brands with “humm...

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March 5, 2025

222 - How Our Customers Helped Us Build To Series B (Peter Mollins, V…

Peter Mollins is VP of Marketing at Nooks. Nooks just raised Series B funding in October. Woop! With Nooks you can boost pipeline with AI assistants that automate the busywork of dialing, coaching, and prospecting, so sales r...

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Feb. 28, 2025

221 - BONUS: Turn One Conversation Into A Full Content Calendar

I was asked to join a panel for Riverside's event "Content Repurposing: Turn 1 Conversation Into a Full Content Calendar" along with Emily Kramer (MKT1) and Ross Simmonds (Foundation Marketing). 1900 people registered! Really...

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